Returns & Exchanges

At GOEX Apparel, we want you to love your sustainable fashion, so we offer a 30-day window for returns and exchanges on all unworn and unwashed items. Our goal is to ensure your satisfaction while maintaining our commitment to fair trade practices and quality craftsmanship.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package Your Items

  Place the items in their original packaging or a secure mailer, ensuring all original tags are attached and the return slip is included inside.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received at our warehouse, we will process your refund or ship your exchange within 5-7 business days.